FAQs

Frequently Asked Questions (FAQ)

Welcome to the Goal Digger Jerseys FAQ page! Here you'll find answers to some of the most common questions we receive. If you don't find the information you're looking for, please don't hesitate to contact us at operations@goaldiggerjerseys.com.

1. How do I place an order? To place an order, simply browse our selection of jerseys, select the items you'd like to purchase, and add them to your cart. Once you're ready, proceed to checkout and follow the prompts to complete your order.

2. What payment methods do you accept? We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options as available.

3. How can I track my order? Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website.

4. What is your return policy? We offer a 30-day return policy. If you're not completely satisfied with your purchase, you can return it within 30 days of receipt. Items must be unworn, unused, with tags, and in their original packaging. Please see our Return Policy for more details.

5. How do I start a return? To initiate a return, please contact us at operations@goaldiggerjerseys.com. Once your return is approved, we will provide you with a return shipping label and instructions on how to send your item back.

6. Can I exchange an item? Yes, you can exchange an item by returning the original item and placing a new order for the replacement. Please follow the return process and make a new purchase for the desired item.

7. Do you ship internationally? Yes, we ship to many countries around the world. Shipping rates and delivery times vary depending on the destination. Please see our Shipping Information page for more details.

8. How can I contact customer support? You can reach our customer support team by emailing us at operations@goaldiggerjerseys.com. We aim to respond to all inquiries within 24-48 hours during business days.

9. How can I stay updated on new arrivals and promotions? Join the Goal Digger Jerseys family by subscribing to our newsletter. You'll receive priority access to pre-orders, limited edition jerseys, and exclusive discounts. Follow us on social media for the latest updates and promotions.

10. Are your jerseys authentic? All our jerseys are high quality and sourced directly from reputable manufacturers. Regarding our retro jerseys, they are stitch-for-stitch replicas of the original jerseys from their respective years, including sponsor logos, patches, and authentic lettering for names and numbers from the same season. These jerseys are brand new, authentic replicas manufactured currently.

An "original" or authentic retro jersey would not be new and would likely not be available in all sizes, brand new with tags from a retailer. Original or authentic retro jerseys would be secondhand and only available from a second-hand dealer, usually showing marks of wear and tear.

So, our retro jerseys are authentic stitch-for-stitch replicas, but manufactured now and brand new with tags.